- What is a GeForce NOW Gift Card?
The GeForce NOW Gift Card is a prepaid card that allows you to redeem a specific amount of game streaming time on the GeForce NOW platform. It’s a great way to give the gift of gaming to yourself, friends, or family. You can also purchase multiple gift cards to stock up and redeem them whenever you need. - Where can I purchase GeForce NOW Gift Cards?
You can purchase GeForce NOW Gift Cards from authorized retailers or online stores. - Will a physical card be sent to me?
If you purchase the GeForce NOW gift card via online, it will be delivered within five (5) to seven (7) working days after your order is successfully processed. - How do I redeem a GeForce NOW Gift Card?
For an existing user;
(i) Go to www.cloudgaming.my and log into your account;
(ii) Navigate to your profile, click on “Settings,” and choose “Redeem Gift Card.”;
(iii) Gently scratch off the label on the gift card and enter the “Redemption Code.”;
(iv) Click the “Validate” button;
(v) Start playing!
For a new user;
(i) Go to www.cloudgaming.my, then navigate to My Account and select “Redeem Gift Card.”;
(ii) Gently scratch off the label on the gift card and enter the code;
(iii) Click the “Validate” button;
(iv) Start playing! - Can I use a GeForce NOW Gift Card to extend my existing subscription?
Yes, you can! When you redeem a GeForce NOW Gift Card, your current subscription’s expiry date is extended by one month. This applies to both Yes and Non-Yes plans. - Do GeForce NOW Gift Cards have an expiration date?
GeForce NOW Gift Cards have a validity of 24 months. However, it’s important to review the terms and conditions of the specific card you purchase for any additional details. - Can I use multiple GeForce NOW Gift Cards on my account?
Yes, you can redeem multiple GeForce NOW Gift Cards. However, they can only be redeemed one at a time, and each card will extend your expiration date by one month. You cannot redeem multiple cards simultaneously to discount a yearly subscription. - Can I gift a GeForce NOW Gift Card to someone else?
Absolutely! GeForce NOW Gift Cards are perfect for gifting. After purchasing a card, you can share the code with a friend or family member, allowing them to enjoy GeForce NOW services. - What happens if I lose my GeForce NOW Gift Card code?
It’s essential to keep your gift card code secure. If you lose it, our customer support may be able to help you recover it, but it is NOT guaranteed. Treat your gift card code like cash to avoid any issues. - Can I get a refund for a GeForce NOW Gift Card?
Typically, GeForce NOW Gift Cards are non-refundable. Make sure to read the terms and conditions of the card and check the refund policy of the retailer where you purchased it for any exceptions. - What happens if I redeem a gift card with a higher value than my current subscription cost?
When you redeem a GeForce NOW Gift Card, the full value of the card will be applied to your subscription. However, if the gift card’s value exceeds your subscription cost, the unused balance will not carry over to the next billing cycle. The gift card will be redeemed for one month’s subscription, regardless of the chosen plan. For example, if you’re on a RM30 monthly Yes plan and redeem a RM50 Gift Card, the remaining RM20 will not be credited or applied to future bills. - Can I use a GeForce NOW Gift Card to pay for in-game purchases within games on the platform?
No, GeForce NOW Gift Cards are typically used to pay for GeForce NOW subscription fees. They cannot be used for in-game purchases within specific games. - Can I transfer the balance from one GeForce NOW account to another?
Generally, balances from GeForce NOW Gift Cards are non-transferable between accounts. The funds are intended to be used within the account where the card was redeemed. - What if I am an existing user? Can I still redeem the gift card?
Yes, you can redeem the card to extend your subscription. - Do I need to keep my Yes account if I don’t want to use my GFN ID?
You don’t need to keep your Yes account if you no longer wish to use your GFN ID. However, we’d love for you to continue enjoying the benefits of Yes 5G services. Let us know how we can help.
