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General Questions

16

Why is a premium GeForce NOW membership required to play some games?
What is GeForce NOW Powered by Yes?
Who is behind GeForce NOW Malaysia?
Is fast internet required to play games on GeForce NOW?
What happened if GeForce NOW server is down?
What resolution can I stream gaming at?
If I am having trouble using GeForce NOW, where can I get help?
Do I need to be a Yes customer to subscribe to GeForce Now?
Will Yes also offer computer packages for subscription with this launch?
Do you have specially prices games for existing Yes customers?
Can I sign up from anywhere in the world or do I need to be in Malaysia?
Where can I find my Yes mobile number?
As a Broadband customer, how do I subscribe to the Yes Plan?
What should I do if I am having trouble receiving the TAC code?
Do I have to verify my Yes 5G account every time I renew my GFN subscription?
Does GeForce Now provide discounted prices on games available on the platform?

Games

8

Does GeForce NOW support saved games?
Can I play multiplayer games on GeForce NOW?
How much does it cost to play the games?
Where do I go to sign-up for the games?
Do I need to get a computer/ laptop to play the games?
How do I sign-up for the games?
What kind of specs do I need on my computer to play the games?
What games are available?

Account Management

6

Can I refund my subscription?
How do I change plan?
Can I stop Autopay?
Can I play games on multiple device using the same account at the same time?
Can I change my email ID after the subscription?
Which payment method do you accept?

Windows System Requirements

6

Windows PC
PC Hardware Requirements
Internet Requirements
Keyboard & Mice
Monitors
Gamepads

MacOS System Requirements

6

macOS PC
Mac Hardware Requirements
Internet Requirements
Keyboard & Mice
Monitors
Gamepads

Nvidia SHIELD TV System Requirements

6

SHIELD
Internet Requirements
Keyboard & Mice
TV Requirements
Audio Support
Gamepads

AndroidOS System Requirements

5

Hardware Requirements
Internet Requirements
Keyboard & Mice
TV Requirements
Gamepads

Browser System Requirements

5

Browser
Internet Requirements
Keyboard & Mice
TV Requirements
Gamepads

iOS System Requirements

4

Gamepads
Keyboard & Mice
Internet Requirements
iPhone & iPad

AndroidTV System Requirements

5

TV Requirements
Keyboard & Mice
Internet Requirements
Hardware Requirements
Gamepads

LGTV System Requirements

5

Gamepads
Audio Support
Keyboard & Mice
Internet Requirements
TV Requirements

Campaigns

6

Yes 5G Gaming Steam Winter Sale Contest
Yes X GFN Reward Star Wars: Outlaws
GFN Gift Card
Yes x GFN Elder Scrolls Online (ESO) Reward
Yes x GFN PC Game Pass
Yes X GFN Genshin Impact Starter Pack Reward

Plans

1

GeForce NOW Day Pass

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Can I refund my subscription?

No, you cannot refund your subscription but only cancel it upon your billing cycles.

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